I was under contract with them to come out twice a year for maintenance. I usually got a notice in the mail when it was time for my maintenance. I didn’t hear anything from them for a year. Now when summer is about over they want to come out to do maintenance. Normally they are pretty good at what they do but I feel this was unprofessional and Unfair.
When we returned home from summer vacation, our air conditioner was blowing warm air. It was after hours, but Jamie W arrived within fifteen minutes, identified the problem, and fixed it. This is my first experience with Rowell, and I’m impressed. Thank you!
We returned from vacation to find our ac blowing warm air. Even though it was after hours, we had a friendly technician at the house in under fifteen minutes. He identified the problem and fixed it. Thank you for a good experience!
After getting back from a tour of service in Maryland, we came home to find our A/C acting poorly. These guys came right out and fixed our issues. Very professional and would recommend to anyone!
They came, they installed, they cleaned everything up, they departed and we not have a new Carrier Heating and AC Unit. Just in time for this cool spell....Good!! Good!!
Our 20 year old Trane had been suffering for a couple of years, Dustin and his crew kept it going as long as possible. When it finally died it was a no brainer for me to call Dustin. He sent one of his people out to make sure it was dead then quickly gave us a choice of three different Carrier systems to choose from. He explained the pros and cons of each, we made the choice and the next day, pouring rain and all the system was installed and running before the day was out. Excellent service, excellent customer care. An asset to Burke County and surrounding areas. Thanks guys!
Great employees who are knowledgeable and professional!! They do a great job keeping us cool at Queensborough in Swainsboro. We are lucky to have these guys! Special thanks to Cameron for all his help with my unit yesterday!!
In 1955, William D. Rowell of Waynesboro, GA, started Rowell Electric Company. He began the company by working on radiators and rewinding electric motors. He evolved the small shop into a full HVAC and electrical company, offering the best quality products and service in Waynesboro, The Bird Dog Capital of the World.
After the passing of Billy Rowell, the company was taken over by his two sons, Ronny and Rusty Rowell. Ronny took over the HVAC and Rusty took over the electrical. They both had the same compassion as their father to continue to provide the best quality products and services to all of Burke County. They worked together to grow the business into a statewide recognized business.
When the company decided to separate in 2016, Rowell Heating & Air, LLC was formed. Dustin and Ronny Rowell, owners of Rowell Heating & Air, LLC, continue to provide the best quality products and services to Burke County and the surrounding areas. As the third generation, with honor and with pride, we look forward to providing the same quality and service our customers have grown accustomed to, for many more years to come.
Rowell Heating & Air, LLC is a family owned business and dedicated to providing your family with the best products and service possible. We are an established Carrier Factory Authorized Dealer who has provided Carrier equipment for over 50 years to the citizens of Burke County. Our company provides installation, service, and maintenance on all residential and commercial equipment. All of our employees are highly trained to give our customers the best service possible. We look forward to continuing the tradition set forth by “Pa Billy” assuring your complete satisfaction in all we do. Thank you to our existing and faithful customers and our future customers as well, for placing your confidence in us. We promise to do everything possible to earn, deserve, and honor your trust. God Bless.
The technicians and staff at Rowell Heating & Air, LLC are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction.
Team Members
Rowell HVAC
Team
The technicians and staff at Rowell Heating & Air, LLC are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction.
Renee Scholtes
Administration Manager
I am a lifetime resident of Burke County. I attend East Burke Baptist Church in Sardis, GA and enjoy spending time with my grandchildren. I’ve been employed by Rowell Electric and Rowell Heating and Air since 2001. I take pride in providing the best customer service experience possible.
Ben Waters
Residential Operations Manager
I was born and raised in Augusta, GA. I graduated from Richmond Academy in 2006. I helped manage the family business in Augusta for 10 years. My wife, Kids, and I recently moved to our family land on the river. I’ve been with Rowell Heating and Air since June 2018.
Josh Goldman
Installer / Technician
I was born and raised in Lincoln County and graduated from Lincoln County High School in 1999. I live in Waynesboro, GA and enjoy spending time with my precious daughter Georgia, playing golf, and the Bulldogs. I’ve been employed at Rowell Heating and Air since December 2016 with experience in the HVAC industry since 2007.
Justin Walker
Installer / Technician
I am a Burke County graduate of 2010. I enjoy hunting, fishing and traveling. I’m the father of a little boy and Ienjoy the joys of raising and spending time with him. I started working with Rowell Heating and Air in June of 2018 and I have enjoyed every moment of it.
Gary
Phillips
Service / Maintenance
Dusty Honaker
Service / Maintenance / Installation
I was born and raised in Greenfield, Ohio. I graduated from Greenfield McClain High School in 2004. I moved to Waynesboro, GA in 2004 for something new and a change of scenery. I’ve been married to my amazing wife for 10 years and we have two wonderful children ages 5 and 10. I enjoy hunting, fishing, woodworking and spending time with my family. I have been employed at Rowell Heating and Air since April 2019. I enjoy working at Rowell because of the great people I work with.
Cheney Knight
Apprentice
I grew up in Millen, GA and attended Jenkins County High School, I graduated in the class of 2018. After graduating I went to Ogeechee technical college to learn HVAC. In my off time i enjoy hunting, fishing and playing golf. I have been employed by Rowell Heating and Air since January 2020 and I’m looking forward to what the future holds.
